1. Customer Business Overview
Creative Shadows Promotion Pvt. Ltd. is a leading manufacturer of Initial Dealer Kits for the automobile industry. They are an authorized supplier to global automotive brands including HONDA, HYUNDAI, FORD, NISSAN, CHEVROLET, and FIAT.
Their business revolves around highly customized, creative, and brand-specific kits, where each order may differ in design, components, and quantities—making operational control critical.
2. Business Challenges That Triggered the ERP Decision
As order volumes and customization increased, Creative Shadows began facing challenges that manual systems could no longer handle efficiently:
Production planning was manual and difficult due to frequent design and component changes
No structured tracking of production stages, leading to follow-ups and delays
Raw material procurement was reactive, causing shortages or excess stock
Lack of real-time visibility into order-wise production status
Production costing and efficiency were difficult to measure accurately
They realized that creativity without system support was limiting scalability, prompting the move toward ERP with a consulting-first mindset.
3. Consulting-Driven ERP Solution Implemented
We designed an ERP framework aligned with their make-to-order, customization-heavy manufacturing model, instead of a generic manufacturing setup.
Modules Implemented:
CRM
Sales
Purchase
Inventory
Manufacturing
Our Unique Consulting Value:
Automated order-wise production planning for customized dealer kits
Real-time production tracking across stages
Accurate purchase planning linked directly to confirmed orders
Centralized visibility of raw material consumption
Reduced dependency on manual coordination between departments
The objective was to bring structure, predictability, and control to a highly creative manufacturing environment.
4. Measurable Business Impact Achieved
After ERP stabilization, Creative Shadows achieved clear operational improvements:
100% automated production and purchase planning, reducing manual effort
Clear, real-time visibility of production progress for every order
Optimized raw material management, minimizing shortages and excess
Improved accuracy in production costing
Overall improvement in operational efficiency and delivery reliability
Key Takeaway for Upcoming Clients:
Creative Shadows’ journey proves that ERP is not a limitation for creative businesses—when implemented correctly, it becomes the backbone that enables customization at scale.
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